Trust Centre
Security & Customer Protection
Protecting Your Information, Your Transactions and Your Confidence
Security is integrated into the design of our technology, operational processes and governance framework — not a single technology or product, but an ongoing commitment.
How We Protect Customers
Keeping Your Account Secure
Use strong, unique passwords, keep login credentials confidential, avoid sharing verification codes, sign out after using shared devices, and contact us immediately if suspicious activity is detected.
Recognising Fraud
Never share your password or one-time verification codes. Be cautious of unsolicited emails, messages or phone calls requesting sensitive information. Obotan will never ask you to disclose your password through email, SMS or telephone.
Fair Disclosure & Fund Protection
Fees, terms, and risks are disclosed before you commit to a transaction. Subscription funds for regulated investment products are held through escrow or trust arrangements with regulated Partner Institutions, not directly by Obotan.
Your Rights
Access, correction, deletion (subject to legal limits), objection, restriction, consent withdrawal, and escalation to the Ghana SEC. See Privacy & Cookies → .
Reporting a Security Concern
Contact [email protected] or +233 530 507 701, including your registered email address, a description of the issue, and the date and time of the incident.